tracking choices

Cookie Policy

How Roda uses essential technologies, PostHog analytics, and similar tools on roda.place and in the mobile app.

last updated
effective
Roda does not use advertising cookies. On roda.place, PostHog analytics runs for every visitor without cookies or browser storage, counting visits by a hash worked out on PostHog's servers that changes every day. An analytics cookie and browser storage are used only if you say okay to the cookie banner.

Scope

This policy explains how Roda uses cookies, local storage, mobile identifiers, analytics events, and similar technologies on roda.place and in the Roda mobile app.

Technologies we use

  • Essential technologies: required to load pages, secure sessions, remember privacy choices, process sign-in, support bookings, and prevent fraud.
  • Preference storage: used to remember language, consent status, or app state where needed.
  • Analytics: PostHog helps us understand waitlist conversion, page usage, app flows, feature adoption, and reliability. On roda.place it works as described in the sections below.
  • Error reports: Sentry tells us when something breaks, on roda.place or in the app, as described in “Error reports” below.
  • Payment and authentication technologies: Stripe, Clerk, Apple, Google, and related providers may set or use necessary technologies during payment or sign-in flows.

Analytics on roda.place

roda.place sends analytics events to PostHog's EU cloud through our own address (roda.place/ingest). We use them to count visits and see which pages and links work. Session recording, automatic click capture, heatmaps, and surveys are switched off.

Every event carries the following, whether or not you have said okay:

  • What happened: a page view; on pass pages (roda.place/<handle>), the pass page being shown, with the pass handle (a public link), whether spots are open, and which version of the page it was; a tap on a link to the App Store, TestFlight, or Google Play, with where it was (the home page, roda.place/app, or a pass page), which store, the platform, and on pass pages the pass handle; on pass pages, a tap on a link that opens the Roda app, with the pass handle and whether it was the creator's own host link (never the link itself), and copying the pass name, with the pass handle; and your answer to the cookie banner when you give one (see “Your answer, and changing it”).
  • Where: the page address and path, and the page that sent you here (the referrer) and its domain. Page titles are not sent: on pass pages they name the creator. A creator's private host link (?host=…) is removed from every address before it is sent, and ad click identifiers such as gclid or fbclid are masked. Campaign tags in the address, such as utm_source, are kept; the QR code on a pass page adds utm_source=qr, so a visit from scanning it shows as one.
  • Your browser and device: browser and version, the full user-agent string, operating system and version, device type, screen and window size, browser language, and time zone.
  • Identifiers: until you say okay, none from your browser; PostHog's servers give the event a visitor and session id worked out from a daily hash, as the next section describes. After an okay, a random visitor id and session id created by PostHog and kept in your browser (see “If you say okay”).
  • Your IP address reaches PostHog with each request, as with any web request. PostHog may use it to estimate an approximate location and, until you say okay, to work out the daily hash described below.

Signing in on roda.place

roda.place/account/delete, where you can export your data or delete your account without the app, lets you sign in with Apple or Google through Clerk, our sign-in provider. It is the only roda.place page that loads Clerk, and only it sets the cookies below. They are strictly necessary for signing in, so the cookie banner doesn't cover them.

  • Cookies __session and __client_uat (their names may carry a short suffix), set on roda.place: a short-lived sign-in token, and when you last signed in or out.
  • Cookie __client, set on Roda's Clerk sign-in domain: your sign-in session, so the page knows it's you while you're there.

PostHog in the mobile app

In the Roda mobile app, we use PostHog in an EU-compliant configuration to understand how Roda is used and where the product needs improvement. Depending on configuration, PostHog may process page views, app events, clicked elements, URLs, device and browser information, approximate location, feature flags, and identifiers for signed-in users.

If session replay, autocapture, or similar features are enabled, they will be used only with appropriate consent and privacy protections, such as masking sensitive inputs and avoiding collection of payment details or questionnaire free text where possible.

Error reports

When something breaks, on roda.place or in the Roda app, an error report goes to Sentry's EU cloud (Frankfurt) so we can find and fix it. On roda.place it is sent through our own address (roda.place/monitoring), and nothing is sent while things work. In the app, each launch also sends a short session record (when it started and ended, and whether the app crashed, with your Roda account id if you are signed in), so we can see how often the app crashes. None of this is used for analytics.

Error reporting sets no cookies and writes nothing to localStorage, sessionStorage, or any other browser storage, so on roda.place it runs whether or not you have answered the cookie banner. A report carries:

  • What went wrong: the error message, where in our code it happened, and what led up to it: the pages opened, the page elements clicked (described by their place in the page's code, never by anything you typed), and the requests the page made.
  • Where: the page address and the page that sent you here (the referrer), with a creator's private host link (?host=…) removed from both. In the app, the screen instead.
  • Your browser and device: the user-agent string (browser, operating system, and their versions). In the app: device model, operating system, app version, and similar technical details such as language, time zone, and free memory.
  • Who: on roda.place, no identifier of any kind. In the app, when you are signed in, your Roda account id (a random string, not your name or email), so we can tell how many people a problem affects.
  • Your IP address is not included in a report, and Sentry is not asked to work it out.

Advertising

Roda does not use advertising cookies, retargeting pixels, or third-party ad networks at launch. If that changes, we will update this policy and request consent where required.

Changes

We may update this policy if our analytics, consent, or provider setup changes. Material changes will be reflected on this page and, where appropriate, in the consent interface.